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Warranty
Enerjii energizing jewelry is covered by a manufacturer's replacement warranty against defects in materials or workmanship under normal use for a period of ninety (90) days from date of retail purchase. Defective products should be returned to the point of purchase with proof of purchase.
Please read our Returns Merchandise Authority (RMA) page here
If a hardware defect arises and a valid claim is received by Enerjii within the guarantee period, Enerjii will either exchange the product with a new product that is functionally the same as the original product, or refund the purchase price of the product. Any promotional product, such as the FREE 3rd bracelet provided with the "Buy 2 get 1 Free" promotion, may not be returned for any refund.
Proof of purchase
The proof of purchase required for any warranty claims on the Enerjii technology jewelry is as follows:
Enerjii Invoice or Invoice Number
The product insert booklet that is found inside the product box
Exclusions and limitations
This limited product warranty does not apply to damage caused by accident, abuse, misuse or normal wear and tear.
Care Instructions
Your Enerjii jewelry will remain in good condition if you follow these simple instructions. Failure to do so may void your limited warranty:
- Do not use any chemical cleaners or harsh detergents on your jewelry.
- Gently clean in warm water with a mild soap and rinse off with warm water. Dry thoroughly after washing.
- Do not apply perfume, deodorant, sunscreens, makeup or hair spray while wearing the jewelry as this may damage or discolor the finish.
- Do not wear Enerjii jewelry while swimming in salt water, chlorinated pools or when showering.
- Do not expose to magnetically sensitive items such as credit cards, audio/video tapes & computer discs.